The emergence of many binary trading broker sites has brought about numerous complaints posted online by certain individuals. Even the leading brokers in digital options trading aren’t spared by these rants that malign the former’s great reputation. And worse, these complaints tend to be fabricated and, in some cases, abused by people working for other companies in competition. Imagine, Option Bit, one of the most established trading brokerages in the world, has also been named in the complaints.
We at Option Bit are confident with the services and support we provide our traders. We see to it that we only offer a top-notch trading experience that rewards high returns as it’s in line with our mission to bring our traders closer to financial success and stability. That’s why we find it odd that the OptionBit complaints bank on the allegedly poor services we offer.
The most common complaint online is our supposedly slow withdrawal process. Some individuals even claim that they never receive their money because we hold their funds and, therefore, steal from them. There’s no truth to these allegations. In fact, we follow a strict schedule in delivering your withdrawals to you. For regular-account holders, you’re advised to wait five to 12 business days before you can withdraw. If you’re a VIP, on the other hand, you have to wait three to five business days.
While we take prime measures to maintain our superior binary options trading services, we know it’s inevitable for our traders to not raise issues and queries. For Option Bit complaints, all our traders are encouraged to voice these out to our reliable and friendly multilingual specialists who are available 10 hours a day from Monday to Friday via online chat, email, and phone. Trust that we will act right away on your concerns, because we know that it’s our duty to take good care of our investors.